How To Fix 5Q372 - XML file & could not be fully processed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 372

• Message text: XML file & could not be fully processed

What causes this issue?

The specified file could not be fully processed because one or more
notifications in the file could not be processed successfully. An
example of when a notification cannot be processed would be if an
original notification could not be identified for a return notification.

System Response

The file remains in the inbound directory.

How to fix this error?

Check each of the messages to determine why specific notifications could
not be processed. Once you have resolved the cause of the error, you can
import the file again. Any notifications that were previously processed
are ignored.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q372 - XML file & could not be fully processed ?

  The SAP error message 5Q372 indicates that there was an issue with processing an XML file, and it could not be fully processed. This error typically arises in scenarios involving data exchange, such as when importing or exporting data using XML formats in SAP systems.
  Causes:
  
  Malformed XML: The XML file may not conform to the expected structure or schema, leading to parsing errors.
  Encoding Issues: The file may have encoding problems (e.g., UTF-8 vs. ANSI) that prevent it from being read correctly.
  Data Validation Errors: The data within the XML may not meet the validation rules defined in the SAP system, such as required fields being missing or data types being incorrect.
  Network Issues: If the XML file is being processed over a network, connectivity issues could interrupt the processing.
  System Configuration: Incorrect configuration settings in the SAP system related to XML processing could lead to this error.
  
  Solutions:
  
  Validate the XML File: Use an XML validator tool to check the structure and syntax of the XML file. Ensure it adheres to the required schema.
  Check Encoding: Ensure that the XML file is saved with the correct encoding (usually UTF-8) and that it matches the expected encoding in SAP.
  Review Data: Check the data within the XML file for any missing or incorrect values. Ensure that all required fields are populated and that data types are correct.
  Check Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during processing.
  Test with Sample Data: If possible, test the processing with a smaller or simpler XML file to isolate the issue.
  Consult Documentation: Refer to SAP documentation or notes related to XML processing for any specific requirements or known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for logs, SE11 for data dictionary, and SE80 for development objects.
  SAP Notes: Search for SAP Notes related to XML processing errors, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.