How To Fix 5Q370 - Notification type & does not exist for record number &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Q - Error Texts for Public Sector

  • Message number: 370

  • Message text: Notification type & does not exist for record number &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Q370 - Notification type & does not exist for record number & ?

    The SAP error message 5Q370 typically indicates that there is an issue with the notification type in the system. This error occurs when the system cannot find a notification type that corresponds to the record number provided. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Invalid Notification Type: The notification type specified in the transaction does not exist in the system. This could be due to a typo or an incorrect entry.
    2. Missing Configuration: The notification type may not have been configured properly in the system. This can happen if the type was deleted or not set up in the first place.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified notification type.
    4. Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.

    Solution:

    1. Check Notification Type: Verify that the notification type you are trying to use is valid. You can do this by navigating to the relevant configuration settings in SAP (usually in the customizing settings under the relevant module).
    2. Create/Configure Notification Type: If the notification type does not exist, you may need to create it or configure it properly. This can be done through transaction codes like SPRO (for configuration) or IW21 (for creating notifications).
    3. Check Authorizations: Ensure that the user has the necessary authorizations to access the notification type. This can be checked with the help of your SAP security team.
    4. Data Consistency Check: Run consistency checks or reports to identify any data issues. You may need to consult with your SAP Basis or technical team to resolve any underlying database issues.
    5. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific notification type and its configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who can provide more tailored assistance based on your specific system configuration and requirements.

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