How To Fix 5Q369 - Data record with ZUSY-ID & contains an inconsistent name or date of birth

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 369

• Message text: Data record with ZUSY-ID & contains an inconsistent name or date of birth

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q369 - Data record with ZUSY-ID & contains an inconsistent name or date of birth ?

  The SAP error message 5Q369 indicates that there is an inconsistency in the data record associated with a specific ZUSY-ID, particularly concerning the name or date of birth. This error typically arises in the context of personnel administration or master data management within SAP systems, especially when dealing with employee records.
  Cause:
  
  Inconsistent Data: The most common cause of this error is that the name or date of birth in the data record does not match the expected format or does not align with other related records.
  Data Entry Errors: Manual data entry mistakes, such as typos in the name or incorrect date formats, can lead to this inconsistency.
  Data Migration Issues: If data has been migrated from another system, there may be discrepancies in how names or dates of birth were formatted or stored.
  Duplicate Records: There may be duplicate records with conflicting information for the same ZUSY-ID.
  
  Solution:
  
  Verify Data: Check the data record associated with the ZUSY-ID for any discrepancies in the name or date of birth. Ensure that the information is accurate and consistent.
  Correct Errors: If you find any errors, correct them in the SAP system. This may involve editing the employee master data or related records.
  Check for Duplicates: Look for any duplicate records that may exist for the same employee and resolve any conflicts.
  Data Format: Ensure that the name and date of birth are in the correct format as required by the SAP system. For example, dates should be in the format recognized by the system (e.g., DD/MM/YYYY).
  Consult Documentation: Refer to SAP documentation or guidelines for handling personnel data to ensure compliance with data entry standards.
  Use Transaction Codes: Utilize relevant transaction codes (like PA30 for maintaining HR master data) to access and modify the records as needed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit the employee records in question.
  Testing: After making corrections, test the changes to ensure that the error message no longer appears and that the data is processed correctly.
  Consult with HR: If you are unsure about the correct data, consult with the HR department or the individual responsible for maintaining employee records.
  
  By following these steps, you should be able to resolve the 5Q369 error and ensure that the data records are consistent and accurate.