How To Fix 5Q365 - Unable to determine postal code

5Q365 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 365

• Message text: Unable to determine postal code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q365 - Unable to determine postal code ?

  The SAP error message 5Q365, "Unable to determine postal code," typically occurs when the system is unable to derive a postal code for a given address in the system. This can happen in various scenarios, such as during the creation of a customer master record, vendor master record, or when processing sales orders or deliveries.
  Causes:
  
  Incomplete Address Data: The address information provided may be incomplete or incorrect, lacking necessary fields such as street name, city, or country.
  Missing Configuration: The postal code determination may not be properly configured in the system. This can include missing entries in the address tables or incorrect settings in the country-specific address configuration.
  Data Consistency Issues: There may be inconsistencies in the data, such as mismatched country codes or invalid entries in the address fields.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard postal code determination logic.
  
  Solutions:
  
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