How To Fix 5Q364 - Unable to determine (full) street name

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 364

• Message text: Unable to determine (full) street name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q364 - Unable to determine (full) street name ?

  The SAP error message 5Q364, "Unable to determine (full) street name," typically occurs in the context of address determination within SAP systems, particularly when dealing with customer or vendor master data, or during the processing of sales orders, deliveries, or invoices. This error indicates that the system is unable to resolve or find a complete street name for the address provided.
  Causes:
  
  Incomplete Address Data: The address information entered may be incomplete or missing critical components such as street name, house number, or postal code.
  Incorrect Address Format: The address may not conform to the expected format, leading to difficulties in parsing the address components.
  Master Data Issues: The relevant master data (e.g., customer or vendor records) may not have been maintained correctly, leading to missing or incorrect address information.
  Geocoding Issues: If the system relies on external geocoding services to validate or enrich address data, issues with those services can lead to this error.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for address determination.
  
  Solutions:
  
  Verify Address Data: Check the address entered for completeness and accuracy. Ensure that all required fields (street name, house number, postal code, city, etc.) are filled out correctly.
  Maintain Master Data: If the error is related to a customer or vendor, ensure that their master data is complete and correctly maintained in the system.
  Check Configuration: Review the configuration settings related to address determination in the SAP system. This may involve checking the settings in transaction codes like OVA2 (for output determination) or other relevant configuration areas.
  Use Address Validation Tools: If available, use address validation tools or services to ensure that the address is valid and complete.
  Consult Documentation: Refer to SAP documentation or notes related to address determination for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system or configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01/XD02 (Customer Master), XK01/XK02 (Vendor Master), and others where address data is maintained.
  SAP Notes: Search for SAP Notes related to error message 5Q364 in the SAP Support Portal for any patches or updates that may address the issue.
  User Exits and BAdIs: If custom logic is involved in address determination, check for any user exits or Business Add-Ins (BAdIs) that may be affecting the process.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5Q364 in your SAP system.