How To Fix 5Q352 - Personnel number is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 352

• Message text: Personnel number is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q352 - Personnel number is locked ?

  The SAP error message 5Q352 indicates that a personnel number is locked, which typically means that the employee's record is currently not available for processing due to various reasons. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Locked by User: The personnel number may be locked by a user who is currently editing the record.
  System Lock: The system may have automatically locked the record due to a transaction that is in progress or has not been completed.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the personnel record.
  Pending Actions: There may be pending actions or workflows that need to be completed before the record can be accessed.
  
  Solution
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check if the personnel number is locked by another user. You can view the locks and identify the user who has locked the record.
  If you have the necessary authorizations, you can unlock the record from this transaction.
  
  
  
  Wait for Completion:
  
  If the lock is due to a transaction in progress, wait for the user to complete their work. Once the transaction is finished, the lock should be released automatically.
  
  
  
  Contact the User:
  
  If you identify a specific user who has locked the record, you can contact them to see if they can release the lock.
  
  
  
  Check Authorizations:
  
  Ensure that you have the appropriate authorizations to access the personnel record. If not, contact your SAP security administrator to review and adjust your access rights.
  
  
  
  System Administrator:
  
  If the issue persists and you cannot identify the cause, it may be necessary to involve your SAP system administrator or support team to investigate further.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  PA30: To access and maintain personnel data.
  SU53: To check authorization issues if you suspect that the lock is related to permissions.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on personnel administration and handling locks.
  
  
  Best Practices: Regularly monitor and manage user sessions and locks to prevent issues with locked personnel records.
  
  
  By following these steps, you should be able to resolve the error message 5Q352 and access the personnel number as needed.