How To Fix 5Q351 - Update for infotyp 0745 was not successful (bonus number &)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 351

• Message text: Update for infotyp 0745 was not successful (bonus number &)

What causes this issue?

The updated infotype 0745 (ZfA Notifications in Public Sector) could not
be written to the database.

System Response

The specified bonus number is not transferred automatically.

How to fix this error?

Check the master data for the personnel number in question and check
your write authorizations.
If you can correct the error, you can repeat the infotype 0745 update
after the ZB01 notification is imported using report <DS:RE.RPUZFAD0>
RPUZFAD0 (for maintaining ZfA notifications)</>.
If you cannot correct the error, transfer the communicated bonus number
manually to infotype 0745 (ZfA Notifications in Public Sector).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q351 - Update for infotyp 0745 was not successful (bonus number &) ?

  The SAP error message 5Q351, which states "Update for infotyp 0745 was not successful (bonus number &)," typically occurs in the context of the SAP Human Capital Management (HCM) module, specifically when dealing with employee bonuses and related infotypes.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data being processed. This could be due to missing or incorrect information in the infotype 0745 (which is related to bonus payments).
  Authorization Issues: The user may not have the necessary authorizations to update the infotype.
  Technical Issues: There could be issues with the underlying database or application logic that prevent the update from being successful.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard processing of the infotype.
  
  Solution:
  
  Check Data: Review the data being entered for infotype 0745. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Authorization Check: Verify that the user has the necessary authorizations to perform updates on infotype 0745. This can be done by checking the user's roles and authorizations in the SAP system.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the update failed.
  Debugging: If you have access to the development environment, you can debug the process to identify where the failure occurs.
  Consult Documentation: Refer to SAP documentation or notes related to infotype 0745 for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Infotype 0745: This infotype is used to manage bonus payments for employees. It typically includes fields for the bonus amount, payment date, and other relevant details.
  Transaction Codes: You may use transaction codes like PA30 (Maintain HR Master Data) to access and review infotype data.
  SAP Notes: Check for any relevant SAP Notes that might address known issues with infotype 0745 or the specific error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.