How To Fix 5O816 - Both partners must be of the same gender

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 816

• Message text: Both partners must be of the same gender

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5O816 - Both partners must be of the same gender ?

  The SAP error message 5O816 ("Both partners must be of the same gender") typically occurs in the context of business partner relationships, particularly when dealing with partner functions in SAP systems. This error indicates that there is a mismatch in the gender settings of the partners involved in a transaction or relationship.
  Cause:
  The error arises when the system expects both partners (e.g., a customer and a vendor, or two business partners) to have the same gender designation, but they do not. This can happen in scenarios such as:
  
  When creating or modifying a business partner relationship.
  When the gender attribute is set differently for the two partners involved in the transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Gender Settings:
  
  Go to the business partner master data for both partners involved in the transaction.
  Verify the gender settings for each partner. Ensure that both partners are set to the same gender (e.g., both should be 'male', 'female', or 'not specified').
  
  
  
  Modify Business Partner Data:
  
  If you find a mismatch, update the gender field for one of the partners to match the other. This can usually be done in the business partner maintenance transaction (e.g., transaction code BP).
  
  
  
  Review Partner Functions:
  
  Ensure that the partner functions assigned to each business partner are appropriate and consistent with the gender requirements.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of changing the gender settings, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Testing:
  
  After making the necessary changes, attempt to perform the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Business Partner Master Data: Understanding how business partner data is structured in SAP is crucial. This includes knowing how to access and modify business partner records.
  SAP Notes and Documentation: Check SAP Notes for any specific patches or updates related to this error message. SAP's support portal may have additional insights or solutions.
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify business partner data, as restrictions may prevent you from making changes.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.