How To Fix 5O768 - &2 does not have a record for &1 from &3 to &4 w/ an Austrian pers. area.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5O - Notifications in the Master Data Area (Austria)

  • Message number: 768

  • Message text: &2 does not have a record for &1 from &3 to &4 w/ an Austrian pers. area.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5O768 - &2 does not have a record for &1 from &3 to &4 w/ an Austrian pers. area. ?

    The SAP error message 5O768 indicates that there is no record for a specific employee (denoted by &1) in the specified personnel area (denoted by &2) for the given time period (from &3 to &4). This error typically arises in the context of HR or payroll processing in SAP, particularly when dealing with personnel administration or time management.

    Cause:

    1. Missing Data: The employee may not have any records in the specified personnel area for the given time frame. This could be due to various reasons, such as:

      • The employee was not assigned to that personnel area during the specified period.
      • The employee's records were not created or were deleted.
      • The employee may have been on leave or not active during that time.
    2. Incorrect Time Frame: The specified time frame may not align with the employee's active records. For example, if the employee was hired after the start date or terminated before the end date, this error can occur.

    3. Configuration Issues: There may be configuration issues in the personnel area settings or in the employee's master data that prevent the system from finding the relevant records.

    Solution:

    1. Check Employee Master Data: Verify the employee's master data in the SAP system. Ensure that the employee is assigned to the correct personnel area and that their records exist for the specified time frame.

    2. Review Time Period: Confirm that the time period specified in the error message is correct. Adjust the dates if necessary to ensure they fall within the employee's active period.

    3. Data Entry: If the employee does not have the necessary records, you may need to create or update the relevant records in the system. This could involve entering new infotypes or correcting existing data.

    4. Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the personnel area and related settings are correctly configured.

    5. Check for Authorizations: Ensure that the user has the necessary authorizations to view or modify the employee records in the specified personnel area.

    Related Information:

    • Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update employee records.
    • Infotypes: Familiarize yourself with relevant infotypes (e.g., 0001 for Organizational Assignment, 0002 for Personal Data) that may need to be checked or updated.
    • SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.

    If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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