How To Fix 5O770 - Data for pers. no. &1 can only be retrieved from the master data created.

5O770 - Overview

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 770

• Message text: Data for pers. no. &1 can only be retrieved from the master data created.

What causes this issue?

You have tried to enter substitute employee data manually, but this data
refers to a personnel number already known to the system.

System Response

How to fix this error?

If you want to enter substitute employee data manually, you must first
delete the entry in the <LS>Personnel Number</> field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O770 - Data for pers. no. &1 can only be retrieved from the master data created. ?

  The SAP error message 5O770 indicates that the system is unable to retrieve data for a specific personnel number because the required master data has not been created or is missing. This error typically occurs in the context of Human Capital Management (HCM) or Personnel Administration modules when trying to access employee-related information.
  
  Cause:
  
  Missing Master Data: The personnel number you are trying to access does not have the necessary master data created in the system. This could include missing infotypes (e.g., personal data, organizational assignment, etc.).
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete records or errors during data entry.
  Authorization Issues: The user may not have the necessary authorizations to view the master data for the specified personnel number.
  
  
  Solution:
  
  Check Master Data: Verify if the master data for the personnel number exists. You can do this by navigating to the relevant infotypes in the SAP system (e.g., PA30 for