How To Fix 5O770 - Data for pers. no. &1 can only be retrieved from the master data created.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 770

• Message text: Data for pers. no. &1 can only be retrieved from the master data created.

What causes this issue?

You have tried to enter substitute employee data manually, but this data
refers to a personnel number already known to the system.

System Response

How to fix this error?

If you want to enter substitute employee data manually, you must first
delete the entry in the <LS>Personnel Number</> field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O770 - Data for pers. no. &1 can only be retrieved from the master data created. ?

  The SAP error message 5O770 indicates that the system is unable to retrieve data for a specific personnel number because the required master data has not been created or is missing. This error typically occurs in the context of Human Capital Management (HCM) or Personnel Administration modules when trying to access employee-related information.
  Cause:
  
  Missing Master Data: The personnel number you are trying to access does not have the necessary master data created in the system. This could include missing infotypes (e.g., personal data, organizational assignment, etc.).
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete records or errors during data entry.
  Authorization Issues: The user may not have the necessary authorizations to view the master data for the specified personnel number.
  
  Solution:
  
  Check Master Data: Verify if the master data for the personnel number exists. You can do this by navigating to the relevant infotypes in the SAP system (e.g., PA30 for maintaining HR master data).
  Create Missing Data: If the master data is missing, you will need to create it. This can involve entering the necessary infotypes for the employee.
  Data Consistency Check: Ensure that all required infotypes are filled out correctly and that there are no inconsistencies in the data.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the personnel data. This may involve checking user roles and permissions in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the infotypes and data required for the personnel number in question.
  
  Related Information:
  
  Infotypes: In SAP HCM, infotypes are used to store employee-related data. Common infotypes include:
  
  0000: Actions
  0001: Organizational Assignment
  0002: Personal Data
  0006: Addresses
  0007: Planned Working Time
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may resolve the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM.