How To Fix 5O762 - In the case of &1, &2 cannot be derived from &3 (&4). Please check &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 762

• Message text: In the case of &1, &2 cannot be derived from &3 (&4). Please check &2.

What causes this issue?

An invalid value has been assigned to the <LS>Contribution Statement:
Count</> (10) characteristic type of the substitute employee's
contribution group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The substitute employee's contribution group is stored in the <LS>Social
Insurance A</> (0044) infotype, while the contribution groups'
characteristics are stored in the view <LS>SI Characteristics for
Contribution Groups</> (V_T5A1D).
For the relevant contribution group, check the value of the
<LS>Contribution Statement: Count</> (10) characteristic type.
Currently, the values <ZH>01</> to <ZH>06</> are recognized whereby a
substitute employee must belong to a contribution group with a value
between <ZH>01</> and <ZH>04</> for the characteristic type <ZH>10</>.
If an employee's income is below the minimal income threshold, he or she
cannot be used as a substitute employee.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O762 - In the case of &1, &2 cannot be derived from &3 (&4). Please check &2. ?

  The SAP error message 5O762 typically indicates that there is an issue with the derivation of a certain value in the system. This error message is often related to the configuration of the system, particularly in the context of the SAP Controlling (CO) module or the SAP Material Management (MM) module, where certain values need to be derived based on predefined rules or settings.
  Cause:
  The error message "In the case of &1, &2 cannot be derived from &3 (&4). Please check &2." suggests that the system is unable to derive a specific value (represented by &2) for a particular case (represented by &1) based on the provided data (represented by &3 and &4). This could be due to several reasons, including:
  
  Missing Configuration: The necessary configuration for the derivation is not set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that prevents the derivation from occurring.
  Incorrect Settings: The settings in the relevant configuration areas (like valuation classes, account determination, etc.) may not align with the expected values.
  Custom Logic: If there is custom logic implemented (like user exits or BAdIs), it may not be functioning as intended.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration: Review the configuration settings related to the derivation of the value in question. This may involve checking the relevant customizing settings in the SAP system (e.g., in SPRO).
  
  
  Validate Master Data: Ensure that the master data (like material master, cost center, etc.) is complete and accurate. Look for any missing or incorrect entries that could affect the derivation.
  
  
  Review Transaction Data: Check the transaction data that is being processed when the error occurs. Ensure that all required fields are populated correctly.
  
  
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for any additional error messages or logs that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  
  
  Engage with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SPRO (Customizing)
  SLG1 (Application Log)
  SE11 (Data Dictionary)
  SE80 (Object Navigator)
  
  
  
  SAP Notes: Search for SAP Notes related to error message 5O762 in the SAP Support Portal for any patches or updates that may address the issue.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.