How To Fix 5O102 - Acc. to "Family Member/Dependents" infotype (0021), child does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 102

• Message text: Acc. to "Family Member/Dependents" infotype (0021), child does not exist

What causes this issue?

You can only enter children here whose data is saved in infotype
<ZH>family/related person</> (0021).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the child's data in infotype <ZH>family/related person</> (0021).
Additionally you can process infotype <ZH>family allowance A</> (0043)
for this child.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O102 - Acc. to "Family Member/Dependents" infotype (0021), child does not exist ?

  The SAP error message 5O102 indicates that there is an issue with the "Family Member/Dependents" infotype (0021) where the system cannot find a record for a specified child. This typically occurs when you are trying to maintain or display family member information for an employee, and the child you are referencing does not exist in the system.
  Cause:
  
  Missing Child Record: The child record may not have been created in the system. This can happen if the employee has not entered the child's details or if the record was deleted.
  Incorrect Data Entry: There may be a typo or incorrect information entered when trying to reference the child.
  Data Consistency Issues: There could be inconsistencies in the data, such as the child being linked to a different employee or not being properly assigned to the employee in question.
  
  Solution:
  
  Create the Child Record: If the child does not exist, you will need to create a new record in the "Family Member/Dependents" infotype (0021). This can be done by navigating to the relevant transaction (e.g., PA30) and adding the child’s details.
  Verify Existing Records: Check if the child record exists by searching for it in the system. Ensure that the employee is correctly linked to the child.
  Correct Data Entry: Double-check the data you are entering to ensure that it matches the existing records. Look for any discrepancies in names, dates of birth, or other identifying information.
  Consult with HR: If you are unsure about the process or if there are issues with data integrity, consult with your HR department or SAP administrator for assistance.
  
  Related Information:
  
  Infotype 0021: This infotype is used to maintain information about family members and dependents of an employee, including children, spouses, and other dependents.
  Transaction Codes: Common transaction codes related to infotype maintenance include:
  
  PA30: Maintain HR Master Data
  PA40: Personnel Actions
  
  
  Authorization: Ensure that you have the necessary permissions to create or modify records in the infotype.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error message.
  
  By following these steps, you should be able to resolve the error message 5O102 and successfully manage the family member/dependent records in SAP.