How To Fix 5O001 - The SI number you entered is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 001

• Message text: The SI number you entered is incorrect

What causes this issue?

The SI number you entered is incorrect. Enter the identification number
assigned to the employee by the social insurance agency.

System Response

The system cannot save the SI number that you entered.

How to fix this error?

Enter the correct SI number. If you do not know the SI number, leave
the first field (four digits) blank.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O001 - The SI number you entered is incorrect ?

  The SAP error message 5O001 ("The SI number you entered is incorrect") typically occurs when there is an issue with the Service Invoice (SI) number that you are trying to process. This error can arise in various contexts, such as during the entry of service invoices, processing of payments, or when trying to retrieve information related to a specific service invoice.
  Causes:
  
  Incorrect SI Number: The most common cause is that the SI number entered does not exist in the system or is incorrectly formatted.
  Data Entry Errors: Typographical errors during manual entry can lead to this error.
  System Configuration Issues: There may be issues with the configuration of the service invoice processing in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to access the service invoice.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to discrepancies in the SI numbers.
  
  Solutions:
  
  Verify the SI Number: Double-check the SI number for accuracy. Ensure that it is entered correctly and matches the format expected by the system.
  Check for Existence: Use transaction codes like FB03 (Display Document) or MIRO (Enter Incoming Invoice) to check if the SI number exists in the system.
  Review User Permissions: Ensure that the user has the necessary permissions to access and process the service invoice.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), MIRO (Enter Incoming Invoice), and SE11 (Data Dictionary) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to service invoice processing for any specific guidelines or requirements that may apply to your organization.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to SAP support for further assistance.