How To Fix 5N394 - Control record payment unit &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

  • Message number: 394

  • Message text: Control record payment unit &1 not found

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5N394 - Control record payment unit &1 not found ?

    The SAP error message 5N394, which states "Control record payment unit &1 not found," typically occurs in the context of payment processing, particularly when dealing with payment runs or payment files in the SAP system. This error indicates that the system is unable to find the control record for the specified payment unit, which is essential for processing payments.

    Cause:

    1. Missing Control Record: The control record for the specified payment unit may not exist in the system. This can happen if the payment unit was not properly set up or if it was deleted.
    2. Incorrect Payment Unit: The payment unit specified in the transaction may be incorrect or misspelled.
    3. Configuration Issues: There may be issues with the configuration of the payment program or the payment methods in the system.
    4. Data Inconsistencies: There could be inconsistencies in the data related to the payment unit, such as missing or incorrect entries in the relevant tables.

    Solution:

    1. Check Payment Unit Configuration:

      • Go to the configuration settings for payment units in SAP (Transaction code: OBPM1 or similar).
      • Verify that the payment unit exists and is correctly configured.
    2. Create or Update Control Record:

      • If the control record is missing, you may need to create it. This can typically be done through the payment program configuration.
      • Ensure that all necessary fields are filled out correctly.
    3. Verify Payment Unit in Transaction:

      • Double-check the payment unit specified in the transaction that triggered the error. Ensure it is correct and matches the existing records.
    4. Check for Data Consistency:

      • Use transaction codes like SE11 or SE16 to check the relevant database tables (e.g., REGUH, REGUP) for any inconsistencies or missing entries related to the payment unit.
    5. Consult Documentation:

      • Review SAP documentation or help resources for specific guidance on the payment program and control records.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and OBPM1 (Payment Methods in Country) for managing payment configurations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify payment unit configurations.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5N394.

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