How To Fix 5N387 - Inconsistent data: Life-course savings amount exists

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 387

• Message text: Inconsistent data: Life-course savings amount exists

What causes this issue?

You have specified that the employee participates in an employee savings
scheme. The system, however, contains life-course savings scheme
participation data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the data stored for the life-course savings scheme for the
year is valid. If yes, then the employee may not participate in the
employee savings scheme in &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N387 - Inconsistent data: Life-course savings amount exists ?

  The SAP error message 5N387, which states "Inconsistent data: Life-course savings amount exists," typically occurs in the context of payroll processing or employee benefits management within the SAP system. This error indicates that there is an inconsistency in the data related to life-course savings (or similar savings plans) for an employee.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Entry Errors: Incorrect or incomplete data entry in the employee's master data or payroll infotypes related to life-course savings.
  Configuration Issues: Misconfiguration in the payroll or benefits module that does not align with the employee's data.
  Inconsistent Records: Existing records in the system that conflict with the current payroll run, such as previous life-course savings amounts that have not been properly updated or cleared.
  Missing Data: Required fields or data related to life-course savings that are not filled out or are missing.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Master Data: Review the employee's master data (infotypes) related to life-course savings. Ensure that all relevant fields are correctly filled out and that there are no inconsistencies.
  
  
  Review Payroll Infotypes: Look at the payroll infotypes (e.g., IT 0014 for recurring payments and deductions, IT 0015 for additional payments) to ensure that the life-course savings amounts are correctly entered and consistent with the payroll run.
  
  
  Check Configuration: Verify the configuration settings in the SAP system related to life-course savings. Ensure that the settings align with the business rules and that there are no discrepancies.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on the payroll data. This can help identify any inconsistencies or errors in the data that need to be corrected.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above areas, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for maintaining employee data, PC00_MXX_CALC for payroll processing) that can help you navigate the system more effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the 5N387 error in your SAP system.