How To Fix 5N298 - Person is no longer sick; close the infotype record

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 298

• Message text: Person is no longer sick; close the infotype record

What causes this issue?

The person is no longer sick and the Eligibility for Permanent
Invalidity Benefit (Restrictions) Act infotype (0764) has not yet been
regenerated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Double-click on the message. You now go to the Eligibility for Permanent
Invalidity Benefit (Restrictions) Act infotype. Delimit the infotype by
regenerating it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N298 - Person is no longer sick; close the infotype record ?

  The SAP error message 5N298 ("Person is no longer sick; close the infotype record") typically occurs in the context of managing employee absence records, particularly when dealing with infotype 2001 (Absences) or infotype 2002 (Sick Leave). This error indicates that the system has determined that the employee is no longer on sick leave, and therefore, the infotype record needs to be closed or updated accordingly.
  Cause:
  
  End Date of Sick Leave: The sick leave period has ended, and the system recognizes that the employee is no longer in a sick status.
  Incorrect Data Entry: There may be an attempt to enter or modify a sick leave record that is already closed or has an end date that has passed.
  System Configuration: The configuration settings in the SAP system may not allow for further modifications to the infotype record once the sick leave period has concluded.
  
  Solution:
  
  
  Close the Infotype Record: If the sick leave period has ended, you should close the infotype record. This can typically be done by:
  
  Navigating to the relevant infotype (2001 or 2002).
  Selecting the record and choosing the option to close or end the record.
  Entering the appropriate end date if required.
  
  
  
  Check Dates: Ensure that the dates entered for the sick leave are correct. If you need to extend the sick leave, you may need to create a new record with the updated dates.
  
  
  Review Employee Status: Verify the employee's current status in the system. If they have returned to work, ensure that their status reflects this.
  
  
  Consult with HR or SAP Support: If you are unsure about how to proceed or if the error persists, consult with your HR department or SAP support team for assistance. They may provide insights based on your organization's specific configuration and policies.
  
  
  Related Information:
  
  Infotype 2001 (Absences): This infotype is used to record various types of absences, including sick leave. It is essential to manage these records accurately to reflect the employee's attendance and leave status.
  Infotype 2002 (Sick Leave): This infotype specifically deals with sick leave records and is crucial for tracking employee health-related absences.
  SAP HR Module: Understanding the broader context of the SAP HR module can help in managing employee records effectively. Familiarity with infotypes and their functionalities is essential for HR personnel.
  
  By following these steps, you should be able to resolve the error message 5N298 and manage the employee's sick leave records appropriately.