How To Fix 5N297 - Person is sick again; reopen the infotype

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 297

• Message text: Person is sick again; reopen the infotype

What causes this issue?

The person is sick again and the Eligibility for Permanent Invalidity
Benefit (Restrictions) Act infotype (0764) has not yet been regenerated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Double-click on the message. You now go to the Eligibility for Permanent
Invalidity Benefit (Restrictions) Act infotype. Reopen the infotype by
regenerating it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N297 - Person is sick again; reopen the infotype ?

  The SAP error message 5N297 ("Person is sick again; reopen the infotype") typically occurs in the context of managing employee absence records, particularly when dealing with sick leave in the SAP Human Capital Management (HCM) module. This error indicates that there is an attempt to record a new sick leave entry for an employee who already has an active sick leave record.
  Cause:
  
  Existing Sick Leave Record: The employee already has an active sick leave infotype (e.g., Infotype 2001 - Absences) that overlaps with the new sick leave entry you are trying to create.
  Incorrect Dates: The dates for the new sick leave entry may fall within the range of an existing sick leave record.
  Infotype Status: The infotype for the existing sick leave may not be closed or may be in a status that prevents new entries.
  
  Solution:
  
  
  Check Existing Records: Review the employee's absence records to see if there is an existing sick leave entry that overlaps with the new entry you are trying to create. You can do this by navigating to the relevant infotype (e.g., Infotype 2001) for the employee.
  
  
  Reopen the Infotype: If the existing sick leave record needs to be modified or extended, you may need to reopen the infotype. This can typically be done by:
  
  Accessing the infotype for the employee.
  Changing the status of the existing sick leave record to allow for modifications.
  Adjusting the dates or details as necessary.
  
  
  
  Create a New Entry: If the existing sick leave record is valid and should remain, you may need to create a new entry for a different period or reason, ensuring that it does not overlap with the existing record.
  
  
  Consult with HR: If you are unsure about how to proceed or if there are specific policies regarding sick leave in your organization, consult with your HR department for guidance.
  
  
  Related Information:
  
  Infotype 2001 (Absences): This infotype is used to manage employee absences, including sick leave. Understanding how to navigate and edit this infotype is crucial for resolving the error.
  SAP HCM Documentation: Refer to SAP's official documentation or help resources for detailed instructions on managing absence records and understanding infotype statuses.
  User Permissions: Ensure that you have the necessary permissions to modify infotypes and manage employee records in SAP.
  
  By following these steps, you should be able to resolve the error message 5N297 and manage the employee's sick leave records appropriately.