How To Fix 5N104 - No payroll results available for period

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 104

• Message text: No payroll results available for period

What causes this issue?

No payroll results are available in the selection period for the
employee in question. Consequently, the system cannot create an annual
statement for the employee concerned.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you have entered the correct selection period. You can
also check if there are actually any payroll results for the employee
in this period using report <ZK>Display Payroll Results - Cluster RN
(NL)</> (
<ZH>RPCLSTRN</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N104 - No payroll results available for period ?

  The SAP error message 5N104: No payroll results available for period typically occurs when a user attempts to access payroll results for a specific period, but the system cannot find any payroll data for that employee in the specified time frame. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Payroll Not Processed: The most common reason is that payroll has not been processed for the specified period. If the payroll run has not been executed, there will be no results available.
  
  
  Incorrect Period: The user may be trying to access payroll results for a period that does not correspond to the employee's payroll processing schedule.
  
  
  Employee Status: The employee may not have been active during the specified period (e.g., on leave, terminated, etc.), which can lead to the absence of payroll results.
  
  
  Data Deletion: Payroll results may have been deleted or archived, making them unavailable for the specified period.
  
  
  Configuration Issues: There may be configuration issues in the payroll module that prevent the generation of payroll results.
  
  
  Solutions:
  
  
  Check Payroll Processing: Verify if the payroll has been processed for the specified period. You can do this by checking the payroll run status in the relevant transaction (e.g., PC00_MXX_CALC).
  
  
  Verify Period and Employee Status: Ensure that you are looking for the correct period and that the employee was active during that time. Check the employee's status in the system.
  
  
  Run Payroll: If payroll has not been processed, you will need to run the payroll for the relevant period. Ensure that all necessary data is entered before running the payroll.
  
  
  Check for Data Deletion: If payroll results were deleted, you may need to restore them from backup or check if they can be retrieved from the archive.
  
  
  Review Configuration: If you suspect configuration issues, consult with your SAP HR/Payroll administrator to review the payroll settings and ensure everything is configured correctly.
  
  
  Use Transaction Codes: Utilize transaction codes like PA03 (for maintaining payroll areas) or PC00_MXX_CEDT (for payroll results display) to gather more information about the payroll results.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PA20: Display HR Master Data
  PC00_MXX_CEDT: Display Payroll Results
  PC00_MXX_CALC: Payroll Calculation
  
  
  Documentation: Refer to SAP Help documentation for detailed information on payroll processing and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.