How To Fix 5M999 - Report &1 locked by user &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5M - Error Messages for Denmark

  • Message number: 999

  • Message text: Report &1 locked by user &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5M999 - Report &1 locked by user &2 ?

    The SAP error message 5M999 indicates that a report (or transaction) is locked by a specific user. This typically occurs when a user is currently executing a report or has not properly released the lock after completing their task. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. User Lock: The report is currently being executed by another user, which prevents other users from accessing it simultaneously.
    2. Session Timeout: If a user has left a session open for an extended period, it may still hold a lock on the report.
    3. Unfinished Transactions: If a user has not completed their transaction or report execution, it can lead to a lock.
    4. System Errors: Occasionally, system errors or crashes can leave a report in a locked state.

    Solution:

    1. Wait and Retry: If the report is locked by another user, the simplest solution is to wait until that user completes their task and releases the lock.
    2. Identify the User: Use transaction SM12 (Lock Entries) to identify the user who has locked the report. You can check the lock entries and see which user is holding the lock.
    3. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
    4. Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can complete their task or release the lock.
    5. Check for Background Jobs: Sometimes, background jobs may hold locks. You can check transaction SM37 to see if there are any background jobs related to the report that might be causing the lock.
    6. System Restart: In rare cases, a system restart may be required to clear persistent locks, but this should be done by system administrators and as a last resort.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To check background jobs.
      • SM21: To view system logs for any related errors.
    • User Communication: It’s often helpful to communicate with the user holding the lock to understand their needs and coordinate the release of the lock.
    • Documentation: Refer to SAP documentation or support for more detailed troubleshooting steps if the issue persists.

    Best Practices:

    • Encourage users to log off or properly close their sessions after completing tasks to avoid unnecessary locks.
    • Implement monitoring tools or alerts for long-running reports that may lead to locks.
    • Regularly review and clean up lock entries in the system to maintain performance and usability.

    If the issue continues to occur frequently, it may be worth investigating the underlying processes or user training to minimize the occurrence of such locks.

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