How To Fix 5M519 - Person was sent for & - &, but no results received from PBS

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 519

• Message text: Person was sent for & - &, but no results received from PBS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M519 - Person was sent for & - &, but no results received from PBS ?

  The SAP error message 5M519 indicates that a person was sent for a specific process (usually related to personnel administration or payroll) but no results were received from the Payroll Business System (PBS). This error typically occurs in the context of payroll processing or personnel actions where the system expects a response from the PBS but does not receive it.
  Causes:
  
  Communication Issues: There may be a communication failure between the SAP system and the Payroll Business System (PBS). This could be due to network issues, incorrect configuration, or service outages.
  Configuration Errors: Incorrect settings in the integration between SAP and PBS can lead to this error. This includes issues with RFC (Remote Function Call) connections or incorrect parameters in the payroll processing configuration.
  Data Issues: Missing or incorrect data for the employee or the payroll run can prevent the PBS from processing the request correctly.
  PBS Processing Errors: The PBS itself may have encountered an error or may not be functioning correctly, leading to a lack of response.
  
  Solutions:
  
  Check Communication: Verify that the connection between SAP and PBS is functioning correctly. This can include checking network connectivity, ensuring that the PBS is up and running, and confirming that the RFC connections are correctly configured.
  Review Configuration: Ensure that the integration settings between SAP and PBS are correctly configured. This includes checking the payroll area settings, personnel administration settings, and any relevant parameters in the payroll configuration.
  Examine Data: Check the data for the employee in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies that could prevent processing.
  Monitor PBS Logs: If you have access to the PBS, check the logs for any errors or warnings that could indicate why the response was not received.
  Retry the Process: Sometimes, simply retrying the payroll run or personnel action can resolve transient issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or the PBS support team for further assistance. They may have additional tools or insights to diagnose the problem.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to payroll processing (e.g., PC00_MXX_CALC) to see if there are any issues with the payroll run.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Review the documentation for both SAP and PBS to ensure that all integration points are correctly set up and functioning as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.