How To Fix 5M411 - The date of birth and the CPR number are incompatible!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 411

• Message text: The date of birth and the CPR number are incompatible!

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5M411 - The date of birth and the CPR number are incompatible! ?

  The SAP error message 5M411, which states "The date of birth and the CPR number are incompatible," typically occurs in the context of employee data management, particularly when dealing with personal information such as the CPR (Central Person Register) number in Denmark. This error indicates that there is a mismatch between the date of birth provided for an individual and the date of birth that can be derived from the CPR number.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry error where either the date of birth or the CPR number has been incorrectly entered.
  Incorrect CPR Number: The CPR number itself may be incorrect or not formatted properly, leading to an incorrect date of birth being derived from it.
  System Configuration Issues: There may be issues with how the system is configured to validate CPR numbers and associated dates of birth.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the data that lead to this error.
  
  Solution:
  
  Verify Data: Check the date of birth and the CPR number for accuracy. Ensure that both are entered correctly and match the official records.
  Correct the CPR Number: If the CPR number is incorrect, update it with the correct number that corresponds to the employee's date of birth.
  Check System Configuration: If the issue persists, consult with your SAP system administrator to ensure that the system is configured correctly to validate CPR numbers and dates of birth.
  Data Consistency Check: Run a data consistency check to identify any other potential mismatches in employee records.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling this error, as there may be additional steps or considerations based on your system version.
  
  Related Information:
  
  CPR Number: The CPR number is a unique identification number assigned to individuals in Denmark, which includes information about the individual's date of birth.
  SAP HR Module: This error is often encountered in the SAP Human Resources (HR) module, where employee personal data is managed.
  User Training: Ensure that users entering data are trained on the importance of accurate data entry, especially for critical fields like date of birth and identification numbers.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support or your internal IT department for further investigation.