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Message type: E = Error
Message class: 5M - Error Messages for Denmark
Message number: 410
Message text: The form of address and the assigned gender are incompatible
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5M410
- The form of address and the assigned gender are incompatible ?The SAP error message 5M410, which states "The form of address and the assigned gender are incompatible," typically occurs in the context of SAP systems that manage personnel data, such as SAP HR (Human Resources) or SAP SuccessFactors. This error arises when there is a mismatch between the gender assigned to a person and the form of address being used in a document or communication.
Cause:
- Gender Mismatch: The gender assigned to the employee or individual in the system does not match the form of address being used. For example, if the system has a male gender assigned but the form of address is feminine (e.g., "Ms."), this will trigger the error.
- Incorrect Data Entry: There may be incorrect data entry in the personnel records, where the gender or form of address has been incorrectly specified.
- Configuration Issues: The system configuration for forms of address may not be set up correctly, leading to incompatibilities.
Solution:
Check Personnel Data: Review the personnel data for the individual in question. Ensure that the gender is correctly assigned in the system.
- Navigate to the relevant infotype (e.g., Infotype 0002 for Personal Data) and verify the gender field.
Review Form of Address: Check the form of address being used in the document or communication. Ensure that it corresponds correctly to the assigned gender.
- If the form of address is being generated automatically, check the configuration settings for how forms of address are determined.
Correct Data Entry: If there is an error in the data entry, correct it in the personnel records. Make sure that the gender and form of address are consistent.
Configuration Review: If the issue persists, review the configuration settings related to forms of address in the SAP system. This may involve checking the customizing settings in SPRO (SAP Project Reference Object) under the relevant HR module.
Testing: After making corrections, test the process again to ensure that the error does not reoccur.
Related Information:
If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR modules for further assistance.
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