How To Fix 5L021 - Family information is maintained on infotype 0198. .

SAP Error Message - Details

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 021

• Message text: Family information is maintained on infotype 0198. .

What causes this issue?

Since the family information for this employee is maintained in
infotype 0198, the report will not fetch any record from infotype 0021.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5L021 - Family information is maintained on infotype 0198. . ?

  The SAP error message 5L021 indicates that family information is not maintained in the system for the employee in question. This message is related to the infotype 0198, which is used to store family-related data for employees in the SAP Human Capital Management (HCM) module.
  Cause:
  The error typically occurs when:
  
  The employee's family information has not been entered or is incomplete in infotype 0198.
  The system is trying to access family-related data for an employee who does not have any records in infotype 0198.
  
  Solution:
  To resolve this error, you need to ensure that the family information is correctly maintained in infotype 0198. Here are the steps to do this:
  
  
  Access the Employee's Data:
  
  Use transaction code PA30 (Maintain HR Master Data) in SAP.
  
  
  
  Enter the Employee's Personnel Number:
  
  Input the personnel number of the employee for whom you are receiving the error.
  
  
  
  Select Infotype 0198:
  
  In the infotype selection screen, enter 0198 and click on the "Display" or "Change" button.
  
  
  
  Maintain Family Information:
  
  If there are no records, you will need to create a new record by clicking on the "Create" button.
  Fill in the required fields with the family member's details (e.g., name, relationship, date of birth, etc.).
  If there are existing records, ensure that they are complete and accurate.
  
  
  
  Save Changes:
  
  After entering or updating the information, save your changes.
  
  
  
  Re-test the Process:
  
  After maintaining the family information, re-run the process that triggered the error to see if it has been resolved.
  
  
  
  Related Information:
  
  Infotype 0198: This infotype is specifically designed to store family-related data for employees, which can be used for various HR processes, including benefits administration, tax calculations, and reporting.
  Authorization: Ensure that you have the necessary authorizations to maintain infotype 0198. If you do not have access, you may need to contact your HR administrator or SAP security team.
  Documentation: Refer to SAP documentation or your organization's HR policies for specific requirements regarding family information maintenance.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or check for any additional configuration settings that may be affecting the infotype.