How To Fix 5K720 - &4 - Employee requires additional &1 &4 record to be created

5K720 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 720

• Message text: &4 - Employee requires additional &1 &4 record to be created

What causes this issue?

The IT0224 record under consideration has a Province of Residence field
which differs from the Province of Employment.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system will create a IT0462 record using the Province of
Employment as the subtype.
For Canadian Net Payroll to run successfully for this employee, an
additional IT0462 record with the subtype equal to the Province of
Residence (&V1&) is also required.
Tax information specific to &V1& is not available
in the current IT0224 record. Therefore, the system cannot
automatically generate this record.

How to fix this error?

Create a IT0462 record using the Province of Residence &V1& as the
subtype. Populate this record with the appropriate tax data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5K720 - Details

• The SAP error message "5K720 &4 - Employee requires additional &1 &4 record to be created" typically occurs in the context of Human Capital Management (HCM) or Personnel Administration (PA) modules. This error indicates that there is a missing record that is required for the employee's data to be complete. The placeholders &1 and &4 will be replaced with specific information relevant to the situation, such as the type of record (e.g., infotype) and the specific infotype number.
  
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Infotype Record: The employee's master data is incomplete because a required infotype (e.g., personal data, organizational assignment, etc.) has not been created or is missing.
  Incorrect Data Entry: There may be an error in the data entry process, leading to the absence of necessary records.
  
  Configuration Issues: The system configuration may not be set up correctly to handle the employee's data requirements.
  
  
  Solution:
  To resolve this