How To Fix 5K720 - &4 - Employee requires additional &1 &4 record to be created

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 720

• Message text: &4 - Employee requires additional &1 &4 record to be created

What causes this issue?

The IT0224 record under consideration has a Province of Residence field
which differs from the Province of Employment.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system will create a IT0462 record using the Province of
Employment as the subtype.
For Canadian Net Payroll to run successfully for this employee, an
additional IT0462 record with the subtype equal to the Province of
Residence (&V1&) is also required.
Tax information specific to &V1& is not available
in the current IT0224 record. Therefore, the system cannot
automatically generate this record.

How to fix this error?

Create a IT0462 record using the Province of Residence &V1& as the
subtype. Populate this record with the appropriate tax data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K720 - &4 - Employee requires additional &1 &4 record to be created ?

  The SAP error message "5K720 &4 - Employee requires additional &1 &4 record to be created" typically occurs in the context of Human Capital Management (HCM) or Personnel Administration (PA) modules. This error indicates that there is a missing record that is required for the employee's data to be complete. The placeholders &1 and &4 will be replaced with specific information relevant to the situation, such as the type of record (e.g., infotype) and the specific infotype number.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Infotype Record: The employee's master data is incomplete because a required infotype (e.g., personal data, organizational assignment, etc.) has not been created or is missing.
  Incorrect Data Entry: There may be an error in the data entry process, leading to the absence of necessary records.
  Configuration Issues: The system configuration may not be set up correctly to handle the employee's data requirements.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Missing Infotype:
  
  Check the error message for the specific infotype number and description that is missing. This will help you understand what record needs to be created.
  
  
  
  Create the Required Infotype Record:
  
  Use transaction codes such as PA30 (Maintain HR Master Data) to create the missing infotype record for the employee.
  Enter the employee's personnel number and the infotype number that is indicated in the error message. Fill in the required fields and save the record.
  
  
  
  Review Employee Data:
  
  Ensure that all necessary infotypes for the employee are correctly maintained. This may include checking for other related infotypes that might also be required.
  
  
  
  Check Configuration:
  
  If the issue persists, consult with your SAP HCM configuration team to ensure that the system is set up correctly to handle the employee's data requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about the infotypes and their requirements.
  
  
  
  Related Information:
  
  Infotypes: In SAP HCM, infotypes are used to store employee data. Each infotype has a specific purpose and is identified by a unique number (e.g., 0001 for Organizational Assignment, 0002 for Personal Data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the employee's master data is complete and accurate.