How To Fix 5K604 - Total contribution amount and percentage may not both be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 604

• Message text: Total contribution amount and percentage may not both be entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K604 - Total contribution amount and percentage may not both be entered ?

  The SAP error message 5K604 indicates that there is a conflict in the data entry for a contribution amount and percentage in a specific context, typically related to payroll or benefits processing. This error occurs when both a total contribution amount and a contribution percentage are entered for the same item, which is not allowed.
  Cause:
  The error arises when:
  
  Both the total contribution amount and the contribution percentage are filled in the same field or section of the SAP system.
  The system is designed to accept either a total amount or a percentage, but not both simultaneously, as this would create ambiguity in calculations.
  
  Solution:
  To resolve this error, you should:
  
  Review the Input Fields: Check the relevant input fields where the contribution amount and percentage are entered.
  Remove One of the Entries: Decide whether you want to use a total contribution amount or a contribution percentage, and remove the other entry. 
  
  If you want to specify a total amount, clear the percentage field.
  If you want to specify a percentage, clear the total amount field.
  
  
  Revalidate the Data: After making the necessary adjustments, revalidate the data entry to ensure that the error no longer appears.
  
  Related Information:
  
  Context: This error is often encountered in payroll processing, benefits administration, or any module where contributions (like retirement plans, health insurance, etc.) are calculated.
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with for more detailed guidance on how to enter contribution data correctly.
  User Training: Ensure that users entering this data are trained on the correct procedures to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.