How To Fix 5K317 - Enter transm. province code ZZ; transmitter country is not Canada or USA

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 317

• Message text: Enter transm. province code ZZ; transmitter country is not Canada or USA

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K317 - Enter transm. province code ZZ; transmitter country is not Canada or USA ?

  The SAP error message 5K317, which states "Enter transm. province code ZZ; transmitter country is not Canada or USA," typically occurs in the context of electronic data interchange (EDI) or when dealing with tax reporting in SAP, particularly for transactions involving Canada or the USA.
  Cause:
  This error arises when the system expects a specific province code for a transaction, but the country of the transmitter is neither Canada nor the USA. The "ZZ" province code is often used as a placeholder or default when the actual province code is not applicable or not provided. The error indicates that the system is unable to process the transaction because it requires a valid province code for the specified country.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Country Code: Ensure that the country code for the transmitter is correctly set to either Canada (CA) or the USA (US). If the country is different, you may need to adjust the transaction accordingly.
  
  
  Enter a Valid Province Code: If the transmitter is indeed from Canada, make sure to enter a valid province code (e.g., ON for Ontario, BC for British Columbia, etc.) instead of "ZZ". If the transmitter is from the USA, ensure that the appropriate state code is used.
  
  
  Review Configuration Settings: Check the configuration settings in SAP related to tax reporting and EDI. Ensure that the settings for the countries and provinces/states are correctly defined.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for handling transactions involving different countries and provinces. This may provide additional context or specific steps to follow.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with EDI and tax reporting, such as FB60 for vendor invoices or FB70 for customer invoices.
  SAP Notes: Search for SAP Notes related to error message 5K317 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Exits and BAdIs: If your organization has custom developments, check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the processing of the transaction.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.