How To Fix 5K220 - Total non-indexed amount cannot exceed total credit amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 220

• Message text: Total non-indexed amount cannot exceed total credit amount

What causes this issue?

Total non-indexed amount cannot be greater than the total credit
amount.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K220 - Total non-indexed amount cannot exceed total credit amount ?

  The SAP error message 5K220 ("Total non-indexed amount cannot exceed total credit amount") typically occurs in the context of financial transactions, particularly when dealing with credit management or invoice processing. This error indicates that the total amount of non-indexed items (such as certain types of deductions or adjustments) exceeds the total credit amount available for the transaction.
  Cause:
  
  Excess Non-Indexed Amount: The total of non-indexed amounts (like discounts, deductions, or adjustments) being processed exceeds the total credit amount that is available for the transaction.
  Incorrect Data Entry: There may be an error in the data entry where the non-indexed amounts were incorrectly calculated or entered.
  Configuration Issues: There could be issues with the configuration of credit management settings in SAP, leading to incorrect calculations of available credit.
  Missing or Incorrect Credit Limit: The credit limit for the customer may not be set correctly, or there may be missing information in the customer master data.
  
  Solution:
  
  Review Non-Indexed Amounts: Check the non-indexed amounts being processed in the transaction. Ensure that they do not exceed the total credit amount.
  Adjust Amounts: If the non-indexed amounts are indeed too high, adjust them to ensure they are within the allowable limits.
  Check Customer Credit Limit: Verify the credit limit set for the customer in the customer master data. Ensure that it is correctly configured and reflects the intended credit terms.
  Review Configuration: If the issue persists, review the configuration settings related to credit management in SAP. Ensure that all settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit management errors.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review customer credit settings.
  SAP Notes: Check for any SAP Notes related to error message 5K220 for additional insights or patches that may address the issue.
  User Roles: Ensure that the user has the appropriate roles and authorizations to make changes to credit management settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.