How To Fix 5J842 - Specify SI consultant code and name when selecting plural offices.

5J842 - Overview

• Message type: E = Error

• Message class: 5J - Error messages HR Master Data Japan

• Message number: 842

• Message text: Specify SI consultant code and name when selecting plural offices.

What causes this issue?

Social insurance consultant's information is not entered while more
than one business offices(social insurance modifier) are specified.

System Response

When processing more than one business offices(social insurance
modifier), social insurance consultant's information is necessary.

How to fix this error?

Specify SI consultant code and name.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

5J842 - Details

• The SAP error message 5J842 indicates that when selecting multiple offices, you need to specify both the SI consultant code and the name. This error typically arises in scenarios where the system requires specific information to process transactions or data related to multiple offices, particularly in the context of service industry (SI) operations.
  
  Cause:
  The error occurs due to the following reasons:
  
  Missing Information: The required fields for the SI consultant code and name are not filled in when attempting to process a transaction involving multiple offices.
  
  Configuration Issues: There may be configuration settings in the SAP system that require these fields to be mandatory when dealing with multiple offices.
  Data Entry Error: Users may have overlooked entering the necessary details in the relevant fields.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Enter Required Information:
  
  Go back to the transaction or screen where the error occurred.
  Ensure that you have specified both the SI consultant code