How To Fix 5J802 - Payment basis days are insufficient for Santei/Geppen result.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5J - Error messages HR Master Data Japan

  • Message number: 802

  • Message text: Payment basis days are insufficient for Santei/Geppen result.

  • Show details Hide details
  • What causes this issue?

    The payment basis days are insufficient for Santei/Geppen result.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    The payment basis days needs &V1& days or &V2& days for part-time
    worker or normal employee, respectively.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5J802 - Payment basis days are insufficient for Santei/Geppen result. ?

    The SAP error message 5J802 indicates that there are insufficient payment basis days for the Santei/Geppen result. This error typically arises in the context of payment processing, particularly in the Japanese payment processing system, where Santei (payment terms) and Geppen (payment date) are relevant.

    Cause:

    The error is usually caused by one of the following issues:

    1. Insufficient Payment Basis Days: The number of days defined for the payment basis is not enough to cover the payment terms set for the transaction.
    2. Incorrect Configuration: The payment terms or conditions may not be configured correctly in the system, leading to discrepancies in the expected payment dates.
    3. Data Entry Errors: There may be errors in the data entered for the transaction, such as incorrect dates or payment terms.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Payment Terms:

      • Review the payment terms assigned to the transaction. Ensure that the payment basis days are set correctly and are sufficient for the transaction.
    2. Adjust Payment Basis Days:

      • If the payment basis days are insufficient, you may need to adjust them in the configuration settings. This can typically be done in the SAP configuration under the relevant payment terms.
    3. Review Configuration:

      • Check the configuration settings for Santei and Geppen in the SAP system. Ensure that they are set up according to the business requirements and that they align with the payment processing rules.
    4. Data Validation:

      • Validate the data entered for the transaction. Ensure that all relevant fields are filled out correctly and that there are no discrepancies.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring payment terms and resolving related errors.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as FB60 (Enter Incoming Invoices) or F110 (Automatic Payment Transactions), as they may help in troubleshooting.
    • User Roles: Ensure that you have the necessary permissions to make changes to payment terms and configurations in the SAP system.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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