How To Fix 5J021 - The character other than kana is found in &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5J - Error messages HR Master Data Japan

• Message number: 021

• Message text: The character other than kana is found in &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5J021 - The character other than kana is found in & ?

  The SAP error message 5J021, which states "The character other than kana is found in &," typically occurs in the context of Japanese language settings within SAP. This error indicates that a field that is expected to contain only Kana characters (Japanese syllabary) contains characters that are not Kana, such as Latin letters, numbers, or other symbols.
  Cause:
  
  Incorrect Input: The most common cause is that the user has entered characters that are not valid Kana characters in a field that is restricted to Kana input.
  Data Migration Issues: If data has been migrated from another system, it may contain invalid characters that do not conform to the Kana-only requirement.
  Configuration Settings: The system may be configured to expect Kana input for certain fields, and if the configuration is incorrect, it may lead to this error.
  
  Solution:
  
  Check Input: Review the input in the field that triggered the error. Ensure that only Kana characters are used. If you are unsure about the characters, you can use a Japanese input method editor (IME) to ensure you are entering the correct characters.
  Data Validation: If this error arises during data entry or migration, validate the data to ensure it meets the Kana-only requirement. You may need to clean up the data to remove any invalid characters.
  Field Configuration: If you believe the field should accept other characters, check the configuration settings in SAP. You may need to adjust the field settings to allow for a broader range of characters, if appropriate.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the field in question and its character requirements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and usage.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.