How To Fix 5G838 - Either First name or Initials must be entered


5G838 - Overview

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 838

  • Message text: Either First name or Initials must be entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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5G838 - Details

  • The SAP error message 5G838, which states "Either First name or Initials must be entered," typically occurs when you are trying to create or update a user profile or personnel record in SAP, and the system requires either a first name or initials to be filled in.
    
    Cause: This error is triggered when the required fields for a user's name are not properly filled out. Specifically, it indicates that the system expects at least one of the following fields to be populated: First Name Initials If both fields are left blank, the system will not allow you to proceed, as these fields are mandatory for user identification and record-keeping.
    Solution: To resolve this error, you should: Check the User Profile or Personnel Record: Navigate to the relevant transaction (e.g., SU01 for user maintenance or PA30 for personnel administration). Fill in the Required Fields: Ensure that either the "First Name" or "Initials" field is filled in. You can enter the

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