5G830 - Key & already locked by another user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 830

  • Message text: Key & already locked by another user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5G830 - Key & already locked by another user ?

    The SAP error message 5G830 indicates that a key (such as a record in a database table) is already locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a conflict.

    Cause:

    1. Concurrent Access: Another user is currently editing or has locked the record you are trying to access.
    2. Long Transactions: If a user has a long-running transaction, it may hold locks for an extended period, preventing others from accessing the same data.
    3. System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-transaction environments.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
    2. Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock and the object that is locked.
      • If you have the necessary authorizations, you can also unlock the record from this transaction.
    3. Communicate with Users: If you identify the user holding the lock, you may want to communicate with them to understand their needs and coordinate access.
    4. Optimize Transactions: If this is a frequent issue, consider reviewing and optimizing the processes that lead to long locks. This may involve:
      • Reducing the time spent in transactions.
      • Breaking down large transactions into smaller, more manageable ones.
    5. Lock Management: Review the locking strategy in your SAP system. In some cases, adjusting the locking mechanism or the way data is accessed can help reduce conflicts.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage locks.
      • SM21: Check system logs for any related issues.
      • ST22: Analyze dumps that may provide insights into system behavior.
    • SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your specific version of SAP.
    • User Training: Ensure that users are trained on best practices for data access and transaction management to minimize locking issues.

    If the problem persists despite these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further investigation.

    Artificial intelligence solution provided by tomco.ai.
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