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Message type: E = Error
Message class: 5G - HR: Messages for Britain
Message number: 772
Message text: Arrears of National Insurance recovered &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message 5G772, which pertains to "Arrears of National Insurance recovered," typically arises in the context of payroll processing within the SAP system, particularly in the UK payroll module. This error indicates that there is an issue with the calculation or processing of National Insurance contributions, especially when dealing with arrears.
Cause:
- Incorrect Configuration: The payroll configuration for National Insurance may not be set up correctly, leading to discrepancies in the calculations.
- Data Entry Errors: Incorrect or incomplete employee data, such as National Insurance numbers or contribution rates, can trigger this error.
- Arrears Processing: If there are arrears that need to be processed but the system cannot calculate them correctly, this error may occur.
- Payroll Period Issues: The error may arise if there are inconsistencies in the payroll periods being processed, especially if arrears are being calculated for a period that has already been closed.
Solution:
- Check Configuration: Review the configuration settings for National Insurance in the SAP payroll module. Ensure that all rates and thresholds are correctly defined.
- Validate Employee Data: Verify that all employee records are complete and accurate, particularly the National Insurance numbers and any relevant payroll information.
- Review Arrears Entries: Check the entries related to arrears in the payroll system. Ensure that they are correctly defined and that the system can process them without issues.
- Run Payroll Simulation: Before running the actual payroll, perform a simulation to identify any potential issues. This can help pinpoint the source of the error.
- Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the SAP error message 5G772 related to National Insurance arrears.
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