How To Fix 5G710 - Employee National Insurance arrears remain at end of tax year

5G710 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 710

• Message text: Employee National Insurance arrears remain at end of tax year

What causes this issue?

Employee National Insurance Contributions (NICs) arrears remain at the
end of the current tax year. If these NIC arrears originated in the
current tax year, they can still be re-claimed from the employee in the
next tax year.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5G710 - Details

• The SAP error message 5G710, which indicates that "Employee National Insurance arrears remain at end of tax year," typically arises in the context of payroll processing in the UK. This error suggests that there are outstanding National Insurance (NI) contributions for an employee that have not been fully paid or resolved by the end of the tax year.
  
  Cause:
  
  Unresolved Arrears: The employee has National Insurance arrears that have not been cleared by the end of the tax year.
  Incorrect Payroll Configuration: There may be issues with how payroll is configured, leading to incorrect calculations of NI contributions.
  Data Entry Errors: Mistakes in entering employee data, such as incorrect NI numbers or contribution rates.
  Timing Issues: Payments or adjustments made late in the tax year may not have been processed in time to clear the arrears.
  
  
  Solution:
  
  Review Employee Records: Check the employee's payroll records to identify the source of the arrears. Look for any discrepancies in