How To Fix 5G703 - Tax refund withheld as employee is new starter

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 703

• Message text: Tax refund withheld as employee is new starter

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G703 - Tax refund withheld as employee is new starter ?

  The SAP error message 5G703, which states "Tax refund withheld as employee is new starter," typically occurs in the context of payroll processing in SAP systems, particularly when dealing with tax refunds for employees who have recently joined the organization.
  Cause:
  
  New Employee Status: The error indicates that the employee is classified as a "new starter." In many payroll systems, new employees may not be eligible for certain tax refunds or adjustments until they have completed a specific period of employment or until their tax status is fully established.
  Tax Regulations: Local tax laws may dictate that new employees are not eligible for immediate tax refunds, especially if they have not yet established a sufficient tax history with the employer.
  Incomplete Data: The employee's tax information may not be fully set up in the system, leading to restrictions on processing tax refunds.
  
  Solution:
  
  Verify Employee Status: Check the employee's status in the system to confirm that they are indeed marked as a new starter. Ensure that all necessary onboarding processes have been completed.
  Review Tax Information: Ensure that the employee's tax information (e.g., tax code, exemptions, etc.) is correctly entered and up to date in the SAP system.
  Wait for Eligibility: If the employee is a new starter, it may be necessary to wait until they have completed a certain period of employment before processing any tax refunds.
  Consult Payroll Policies: Review the organization's payroll policies regarding tax refunds for new employees. There may be specific guidelines that dictate when and how refunds can be processed.
  Contact Payroll Support: If the issue persists, it may be beneficial to contact your payroll department or SAP support for further assistance. They can provide insights specific to your organization's configuration and local tax regulations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide updates on handling tax refunds for new employees.
  Local Tax Regulations: Familiarize yourself with local tax laws and regulations that may impact the processing of tax refunds for new employees.
  Training and Resources: Ensure that payroll staff are trained on the implications of employee status on tax processing to avoid similar issues in the future.
  
  By following these steps, you should be able to address the error message 5G703 and ensure compliance with payroll and tax regulations.