How To Fix 5G702 - Tax refund withheld as employee is on strike

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 702

• Message text: Tax refund withheld as employee is on strike

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G702 - Tax refund withheld as employee is on strike ?

  The SAP error message 5G702, which states "Tax refund withheld as employee is on strike," typically arises in the context of payroll processing within the SAP system. This error indicates that the tax refund for an employee cannot be processed because the employee is currently on strike, which may affect their eligibility for certain tax refunds or benefits.
  Cause:
  
  Employee Status: The employee is marked as being on strike in the system, which may be due to a labor dispute or other reasons that affect their employment status.
  Payroll Configuration: The payroll configuration may have specific rules that prevent processing tax refunds for employees who are not actively working or are on strike.
  Legal Regulations: There may be legal or regulatory requirements that dictate that employees on strike are not entitled to certain tax refunds.
  
  Solution:
  
  Review Employee Status: Check the employee's status in the SAP system. If the employee is incorrectly marked as on strike, update their status accordingly.
  Consult Payroll Policies: Review the payroll policies and configurations to ensure that they align with the current labor laws and regulations regarding employees on strike.
  Manual Adjustment: If the employee is eligible for a tax refund despite being on strike, consider making a manual adjustment or exception in the payroll processing, if allowed by company policy.
  Communication with HR: Coordinate with the HR department to understand the context of the strike and any implications it may have on payroll processing.
  System Configuration: If necessary, consult with your SAP technical team to adjust the configuration settings that govern tax refund processing for employees on strike.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  Legal Compliance: Ensure compliance with local labor laws and regulations regarding employee rights during strikes, as this may impact payroll processing.
  Employee Communication: Keep open lines of communication with affected employees to inform them of their status and any implications for their payroll and tax refunds.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a professional who specializes in SAP payroll processing for further assistance.