How To Fix 5G686 - Tax Credit for inactive period & & & &

5G686 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 686

• Message text: Tax Credit for inactive period & & & &

What causes this issue?

You have requested that a WTC be paid to an inactive employee.
If an employee receiving Working Tax Credit leaves, you must pay the
pay the tax credit up to and including the employee's date of leaving.
You should not pay beyond the date of leaving, because the employee may
not be entitled to Working Tax Credit after leaving his job (unless he
has another job).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Determine if the infotype Tax Credit GB (0757) data for the leaver is
correct. If so, contact the Inland Revenue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5G686 - Details

• The SAP error message 5G686, which refers to "Tax Credit for inactive period," typically occurs in the context of tax credit calculations, particularly when dealing with periods where a tax credit is not applicable or when the relevant data is not properly configured.
  
  Cause:
  
  Inactive Period: The error indicates that the system is trying to apply a tax credit during a period that is marked as inactive. This could be due to the configuration of the tax credit settings or the specific period being processed.
  
  Configuration Issues: There may be issues with the configuration of tax credit settings in the system, such as incorrect validity dates or missing entries for the relevant tax credit.
  Data Entry Errors: Incorrect or incomplete data entries in the relevant master data or transaction data can also lead to this error.
  
  
  Solution:
  
  Check Period Status: Verify the status of the period in question. Ensure that the period for which the tax