How To Fix 5G686 - Tax Credit for inactive period & & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 686

• Message text: Tax Credit for inactive period & & & &

What causes this issue?

You have requested that a WTC be paid to an inactive employee.
If an employee receiving Working Tax Credit leaves, you must pay the
pay the tax credit up to and including the employee's date of leaving.
You should not pay beyond the date of leaving, because the employee may
not be entitled to Working Tax Credit after leaving his job (unless he
has another job).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Determine if the infotype Tax Credit GB (0757) data for the leaver is
correct. If so, contact the Inland Revenue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G686 - Tax Credit for inactive period & & & & ?

  The SAP error message 5G686, which refers to "Tax Credit for inactive period," typically occurs in the context of tax credit calculations, particularly when dealing with periods where a tax credit is not applicable or when the relevant data is not properly configured.
  Cause:
  
  Inactive Period: The error indicates that the system is trying to apply a tax credit during a period that is marked as inactive. This could be due to the configuration of the tax credit settings or the specific period being processed.
  Configuration Issues: There may be issues with the configuration of tax credit settings in the system, such as incorrect validity dates or missing entries for the relevant tax credit.
  Data Entry Errors: Incorrect or incomplete data entries in the relevant master data or transaction data can also lead to this error.
  
  Solution:
  
  Check Period Status: Verify the status of the period in question. Ensure that the period for which the tax credit is being calculated is active and valid.
  Review Configuration: Go to the configuration settings for tax credits in SAP and ensure that all necessary entries are correctly set up. This includes checking the validity dates and ensuring that the tax credit is applicable for the period in question.
  Data Validation: Review the master data and transaction data related to the tax credit. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on tax credit configurations and error messages.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to tax credit management, such as OB40 (for tax configuration) or other relevant transactions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.