How To Fix 5G631 - Missing SSP control record

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 631

• Message text: Missing SSP control record

What causes this issue?

This employee has no infotype <ZK>SSP Control </>( 0084) record or
default Qualifying Day Pattern (QDP) for the time of this absence.
When the payroll runs, it must know what the QDP is for the employee, so
that it can generate the personal calendar correctly. The payroll gets
this information from either:
A QDP set up in customising in the table <ZK>SSP Qualifying Day Pattern
</>(T5G22) as default for all employees.
OR
A valid SSP control record, that contains a QDP to override the
customising setting.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Your SAP system will not allow you to save this absence.

How to fix this error?

Ask your system administrator if it is necessary either to have an SSP
control record for this employee, or if there should be a default QDP
set up in your system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G631 - Missing SSP control record ?

  The SAP error message 5G631 - Missing SSP control record typically occurs in the context of SAP's Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules. This error indicates that the system is unable to find the necessary control record for the Supply Network Planning (SNP) or similar processes, which is essential for executing planning runs.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Control Record: The control record for the specific planning area or planning version is not created or has been deleted.
  Incorrect Configuration: The configuration settings for the planning area or the planning version may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from locating the control record.
  Transport Issues: If the system has recently undergone a transport of changes, the control record may not have been transported correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Control Record:
  
  Go to the transaction code /SAPAPO/SDP94 (or the relevant transaction for your version) to check if the control record exists for the planning area and version you are working with.
  If it is missing, you may need to create a new control record.
  
  
  
  Create Control Record:
  
  If the control record is indeed missing, you can create it using the transaction code /SAPAPO/SDP94 or through the relevant configuration settings in the SAP system.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the planning area and version is correct. Check the settings in the SAP APO configuration to ensure everything is set up properly.
  
  
  
  Check Master Data:
  
  Verify that all necessary master data (like product master, location master, etc.) is correctly maintained and consistent.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport the control record if it was missed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94, /SAPAPO/MC62, and others related to planning and control records.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the 5G631 Missing SSP control record error in your SAP system.