How To Fix 5G611 - Error occurred in user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 611

• Message text: Error occurred in user exit

What causes this issue?

An error has occurred in a customer function module called from the
function module HR_GB_pension.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G611 - Error occurred in user exit ?

  The SAP error message 5G611 ("Error occurred in user exit") typically indicates that there is an issue within a user exit that is being executed during a particular process in SAP. User exits are custom enhancements that allow developers to add their own functionality to standard SAP programs without modifying the original code.
  Causes:
  
  Coding Errors: There may be a syntax error or logical error in the user exit code.
  Data Issues: The data being processed may not meet the expected format or constraints, leading to runtime errors.
  Configuration Issues: The user exit may not be properly configured or activated in the system.
  Missing Dependencies: The user exit might rely on other custom code or configurations that are not present or are incorrectly set up.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to execute the user exit.
  
  Solutions:
  
  Debugging: Use the SAP debugger to step through the user exit code to identify where the error occurs. This can help pinpoint the exact line of code causing the issue.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide context about the failure.
  Review Code: Examine the user exit code for any obvious errors or issues. Ensure that all variables are properly initialized and that there are no unhandled exceptions.
  Data Validation: Ensure that the data being processed is valid and meets the expected criteria. You may need to add additional checks or validations in the user exit.
  Configuration Check: Verify that the user exit is correctly configured and activated in the system. Check if any related settings or parameters need to be adjusted.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the user exit. You may need to consult with your security team to verify this.
  Consult Documentation: If available, refer to the documentation for the specific user exit to understand its expected behavior and any prerequisites.
  
  Related Information:
  
  User Exits: User exits are part of the SAP enhancement framework and are typically found in various modules (e.g., SD, MM, FI). They allow for custom logic to be added to standard processes.
  Transaction Codes: Common transaction codes for debugging and checking logs include:
  
  SE80: Object Navigator (to find user exits)
  SE37: Function Module (to view the code of the user exit)
  SE38: ABAP Editor (to run reports)
  SLG1: Application Log (to check logs for errors)
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues with specific user exits.
  
  If the problem persists after trying the above solutions, it may be necessary to involve a developer or SAP support for further investigation.