How To Fix 5G602 - Problem reading employee name; check infotypes (0001) and (0002)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 602

• Message text: Problem reading employee name; check infotypes (0001) and (0002)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G602 - Problem reading employee name; check infotypes (0001) and (0002) ?

  The SAP error message 5G602, which states "Problem reading employee name; check infotypes (0001) and (0002)," typically occurs when there is an issue with the employee master data in the SAP system. This error is related to the infotypes that store essential employee information, specifically:
  
  Infotype 0001: Organizational Assignment
  Infotype 0002: Personal Data
  
  Causes:
  
  Missing Data: The employee record may be incomplete, lacking necessary information in infotypes 0001 or 0002.
  Incorrect Data: There may be incorrect or inconsistent data in the infotypes, such as invalid dates or missing mandatory fields.
  Data Locking: The employee record might be locked for editing, preventing the system from reading the necessary information.
  Authorization Issues: The user may not have the necessary authorizations to view or access the employee data.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the SAP system itself.
  
  Solutions:
  
  
  Check Infotypes: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's infotypes 0001 and 0002.
  Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Correct Data: 
  
  If any data is missing or incorrect, update the infotypes accordingly. Make sure to save the changes.
  
  
  
  Unlock Record: 
  
  If the record is locked, you may need to unlock it or wait until the lock is released.
  
  
  
  Check Authorizations: 
  
  Verify that the user has the necessary authorizations to access the employee data. This may involve checking roles and permissions in the SAP system.
  
  
  
  Technical Support: 
  
  If the issue persists after checking the data and authorizations, it may be necessary to contact your SAP Basis team or technical support for further investigation into potential system issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for actions).
  Infotype Documentation: Review the documentation for infotypes 0001 and 0002 to understand the required fields and their significance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to maintain employee master data correctly to prevent such errors in the future.
  
  By following these steps, you should be able to identify and resolve the issue causing the 5G602 error message in SAP.