How To Fix 5G476 - HESA: Maintain UCEA or XpertHR defined level of the contract (LEVELS)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 476

• Message text: HESA: Maintain UCEA or XpertHR defined level of the contract (LEVELS)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G476 - HESA: Maintain UCEA or XpertHR defined level of the contract (LEVELS) ?

  The SAP error message 5G476, which states "HESA: Maintain UCEA or XpertHR defined level of the contract (LEVELS)," typically relates to issues with the configuration of contract levels in the context of Higher Education Statistics Agency (HESA) reporting in the SAP system. This error often arises when the system cannot find the appropriate contract level that is required for processing or reporting.
  Cause:
  
  Missing Configuration: The contract levels that are required for HESA reporting may not be defined in the system. This could be due to a lack of setup in the relevant configuration tables.
  Incorrect Data Entry: The data entered for the contract may not match the expected values defined in the UCEA (Universities and Colleges Employers Association) or XpertHR guidelines.
  Inconsistent Data: There may be inconsistencies between the data in the employee records and the defined contract levels.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the IMG - Implementation Guide).
  Ensure that the contract levels are defined according to UCEA or XpertHR standards.
  If necessary, consult the documentation or guidelines provided by UCEA or XpertHR to ensure compliance.
  
  
  
  Maintain Contract Levels:
  
  Go to the transaction code for maintaining contract levels (e.g., SPRO for configuration).
  Add or update the contract levels as required.
  Ensure that all necessary levels are included and correctly defined.
  
  
  
  Data Validation:
  
  Review the employee records that are generating the error.
  Ensure that the contract level assigned to the employee matches one of the defined levels in the configuration.
  Correct any discrepancies in the employee data.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs.
  Run the relevant reports or processes to confirm that the system is functioning as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for specific details on HESA reporting and contract level configurations.
  Support: If the issue persists after checking configurations and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  Training: Ensure that staff involved in data entry and configuration are trained on the requirements for HESA reporting and the importance of maintaining accurate contract levels.
  
  By following these steps, you should be able to resolve the error message 5G476 and ensure that your SAP system is correctly configured for HESA reporting.