How To Fix 5G428 - No EYU forms produced; an XML submission is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 428

• Message text: No EYU forms produced; an XML submission is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G428 - No EYU forms produced; an XML submission is not possible ?

  The SAP error message 5G428 ("No EYU forms produced; an XML submission is not possible") typically occurs in the context of the EYU (End of Year Update) process in SAP, particularly when dealing with payroll and tax reporting in certain regions, such as the UK.
  Cause:
  This error generally indicates that the system was unable to generate the EYU forms necessary for submission. The reasons for this can include:
  
  Missing Configuration: The EYU forms may not be properly configured in the system.
  Data Issues: There may be missing or incorrect employee data that prevents the generation of the forms.
  Processing Errors: The payroll run may not have been completed successfully, or there may be issues with the payroll results.
  Authorization Issues: The user may not have the necessary permissions to generate the forms.
  Technical Issues: There could be a problem with the underlying software or system settings.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the EYU forms are correctly configured in the system. This includes checking the relevant settings in the payroll schema and the form generation settings.
  
  
  
  Review Employee Data:
  
  Verify that all necessary employee data is complete and accurate. This includes checking for missing tax information, personal details, and payroll results.
  
  
  
  Run Payroll:
  
  Ensure that the payroll has been processed successfully for the relevant period. If there are errors in the payroll run, resolve those first.
  
  
  
  Check Authorizations:
  
  Confirm that the user attempting to generate the forms has the necessary authorizations to do so.
  
  
  
  Review Logs:
  
  Check the application logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to EYU form generation for any specific requirements or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates and patches.
  EYU Process: Familiarize yourself with the EYU process and requirements in your region, as these can vary.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5G428 in SAP.