How To Fix 5G367 - Complete the Tax Code field

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 367

• Message text: Complete the Tax Code field

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5G367 - Complete the Tax Code field ?

  The SAP error message 5G367, which states "Complete the Tax Code field," typically occurs in the context of financial transactions where a tax code is required but has not been provided. This error is often encountered in modules such as SAP FI (Financial Accounting) or SAP MM (Materials Management) when processing invoices, purchase orders, or other financial documents.
  Cause:
  
  Missing Tax Code: The most common cause is that the tax code field is left blank when it is required for the transaction.
  Configuration Issues: The tax code may not be properly configured in the system, or the relevant tax codes may not be assigned to the appropriate company codes or transaction types.
  Document Type Restrictions: Certain document types may require tax codes, and if the document type does not allow for tax codes, this error may arise.
  User Input Error: Users may inadvertently skip the tax code field or not be aware that it is mandatory.
  
  Solution:
  
  Complete the Tax Code Field: Ensure that the tax code field is filled in with the appropriate tax code for the transaction. This can usually be done in the document entry screen where the error occurred.
  Check Configuration: Verify that the tax codes are correctly configured in the system. This includes checking:
  
  The tax code master data in transaction codes like OBYZ (for tax codes) or FTXP (for tax code details).
  The assignment of tax codes to the relevant company codes and transaction types.
  
  
  Review Document Type Settings: Check the settings for the document type being used to ensure that it allows for tax codes. This can be done in the configuration settings for financial documents.
  User Training: Provide training to users on the importance of entering tax codes and how to do so correctly in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBYZ: For maintaining tax codes.
  FTXP: For maintaining tax code details.
  FB60/FB70: For entering vendor/customer invoices where this error might occur.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to tax code handling in your specific version of SAP.
  Documentation: Refer to SAP documentation or help files for detailed information on tax code requirements and configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting or tax configuration within SAP.