How To Fix 5G365 - Complete Tax code Source field

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 365

• Message text: Complete Tax code Source field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G365 - Complete Tax code Source field ?

  The SAP error message 5G365, which pertains to the "Complete Tax code Source field," typically arises in the context of tax determination in SAP systems. This error indicates that the system is unable to determine the appropriate tax code due to incomplete or missing information in the tax code source field.
  Cause:
  
  Incomplete Tax Code Configuration: The tax code may not be fully configured in the system, leading to missing information that is required for tax determination.
  Missing Tax Code in Master Data: The relevant master data (such as customer or vendor master records) may not have the necessary tax code assigned.
  Incorrect Tax Jurisdiction: The jurisdiction settings may not be correctly defined, which can lead to the system being unable to determine the correct tax code.
  Data Entry Errors: There may be errors in the data entry process, such as typos or incorrect values in the tax code fields.
  
  Solution:
  
  
  Check Tax Code Configuration: 
  
  Go to the transaction code OBYZ (or similar, depending on your version) to review the tax code configuration.
  Ensure that all required fields are filled out correctly and that the tax code is active.
  
  
  
  Review Master Data:
  
  Check the customer or vendor master records to ensure that the correct tax codes are assigned.
  Use transaction codes like XD03 (for customers) or XD02 (for vendors) to view and edit master data.
  
  
  
  Verify Tax Jurisdiction Settings:
  
  Ensure that the tax jurisdiction settings are correctly defined in the system.
  You can check this in the configuration settings under Financial Accounting > Tax on Sales/Purchases > Basic Settings > Define Tax Jurisdiction.
  
  
  
  Data Entry Validation:
  
  Review the data entry process to ensure that all necessary fields are filled out correctly.
  Implement validation checks to prevent incorrect entries in the future.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help files for specific guidance on tax code configuration and troubleshooting.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ, XD03, XD02, and others related to tax configuration and master data management.
  SAP Notes: Check for any SAP Notes related to tax code issues or the specific error message for additional guidance or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5G365.