How To Fix 5G338 - EE over state retirement age on & - Check NI category on infotype 0069.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 338

• Message text: EE over state retirement age on & - Check NI category on infotype 0069.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G338 - EE over state retirement age on & - Check NI category on infotype 0069. ?

  The SAP error message 5G338 typically relates to issues with employee data in the context of payroll processing, particularly concerning the National Insurance (NI) category and the employee's state retirement age. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Employee Age: The error indicates that the employee has reached or exceeded the state retirement age, which may affect their National Insurance contributions.
  NI Category: The NI category on Infotype 0069 (National Insurance) may not be set correctly for employees who are over the state retirement age. This can lead to incorrect payroll calculations or compliance issues.
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the current regulations regarding National Insurance for employees of retirement age.
  
  Solution:
  
  
  Check Infotype 0069: 
  
  Go to the employee's record in SAP and check Infotype 0069 (National Insurance). Ensure that the NI category is appropriate for the employee's age and status.
  If the employee is over the state retirement age, you may need to change their NI category to one that reflects their current status.
  
  
  
  Update Employee Data:
  
  If the employee has reached the state retirement age, ensure that their date of birth and other relevant personal information are correctly entered in the system.
  Update the NI category if necessary, based on the latest guidelines from HM Revenue and Customs (HMRC).
  
  
  
  Consult Payroll Configuration:
  
  Review the payroll configuration settings related to NI categories and retirement age. Ensure that the system is set up to handle employees who are over the state retirement age correctly.
  If needed, consult with your SAP HR/Payroll consultant to adjust the configuration.
  
  
  
  Testing:
  
  After making changes, run a test payroll to ensure that the error does not reoccur and that the payroll calculations are correct.
  
  
  
  Related Information:
  
  National Insurance Categories: Familiarize yourself with the different NI categories and their implications for payroll processing. Each category has specific rules regarding contributions, especially for employees over retirement age.
  State Retirement Age: Be aware of the current state retirement age in your country, as it may change over time. This information is crucial for ensuring compliance with payroll regulations.
  SAP Notes: Check SAP Notes and documentation for any updates or patches related to this error message. SAP frequently releases updates that may address specific issues or provide additional guidance.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.