How To Fix 5G337 - If EE resigns from all schemes, enter NI cat. "A" or "M" (if und. age 21)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 337

• Message text: If EE resigns from all schemes, enter NI cat. "A" or "M" (if und. age 21)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G337 - If EE resigns from all schemes, enter NI cat. "A" or "M" (if und. age 21) ?

  The SAP error message 5G337 typically relates to issues with National Insurance (NI) category assignments in the payroll processing system, particularly when an employee (EE) resigns from all schemes. This error indicates that the system requires a specific National Insurance category to be entered for the employee who has resigned.
  Cause:
  The error occurs when:
  
  An employee has resigned from all schemes, and the payroll system does not have a valid National Insurance category assigned.
  The system expects either NI category "A" (for employees aged 21 and over) or "M" (for employees under the age of 21) to be entered for the employee.
  
  Solution:
  To resolve this error, you should:
  
  
  Check Employee's Age: Determine the age of the employee who has resigned. If they are under 21, you should use NI category "M". If they are 21 or older, use NI category "A".
  
  
  Update NI Category:
  
  Go to the employee's payroll information in SAP.
  Navigate to the section where National Insurance details are maintained.
  Enter the appropriate NI category ("A" or "M") based on the employee's age.
  
  
  
  Reprocess Payroll: After updating the NI category, reprocess the payroll for the employee to ensure that the changes take effect and the error is resolved.
  
  
  Related Information:
  
  National Insurance Categories: Understanding the different NI categories is crucial. Category "A" is for most employees, while category "M" is specifically for employees under 21.
  Employee Records: Ensure that all employee records are up to date, especially when it comes to personal details like age and employment status.
  SAP Payroll Configuration: Familiarize yourself with the payroll configuration settings in SAP, as incorrect settings can lead to similar errors in the future.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.