How To Fix 5G155 - If NI Number is unknown, both Date of birth and Gender must be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 155

• Message text: If NI Number is unknown, both Date of birth and Gender must be entered

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5G155 - If NI Number is unknown, both Date of birth and Gender must be entered ?

  The SAP error message 5G155, which states "If NI Number is unknown, both Date of birth and Gender must be entered," typically occurs in the context of employee data management within the SAP Human Capital Management (HCM) module. This error is related to the requirement for specific personal information when processing employee records, particularly in relation to National Insurance (NI) numbers in the UK.
  Cause:
  The error arises when an attempt is made to process or save employee data without providing the necessary information. Specifically, if the National Insurance number is not available (unknown), the system mandates that both the date of birth and gender of the employee must be provided. This is likely a compliance measure to ensure that the system can still identify and manage employee records accurately without the NI number.
  Solution:
  To resolve this error, you need to ensure that both the date of birth and gender fields are filled out in the employee's record. Here are the steps to follow:
  
  Access Employee Data: Navigate to the employee record that is causing the error.
  Check NI Number: Confirm that the NI number is indeed unknown or not entered.
  Enter Date of Birth: Fill in the date of birth field with the correct information.
  Enter Gender: Fill in the gender field with the appropriate value (e.g., Male, Female, or other options as per your organization's policy).
  Save Changes: After entering the required information, attempt to save the record again.
  
  Related Information:
  
  Compliance: This requirement is often tied to legal and compliance standards for employee records, particularly in the UK, where the NI number is a key identifier for tax and social security purposes.
  Data Management: Ensure that your HR team is trained on the importance of maintaining accurate employee records, including the necessity of capturing all required fields.
  System Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings in your SAP system to ensure that they align with your organization's data entry policies and compliance requirements.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.