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Message type: E = Error
Message class: 5G - HR: Messages for Britain
Message number: 137
Message text: Provide Issued/Received Date for RTL1 Notice.
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5G137
- Provide Issued/Received Date for RTL1 Notice. ?The SAP error message 5G137, which states "Provide Issued/Received Date for RTL1 Notice," typically occurs in the context of handling RTL (Return to Vendor) notices in the SAP system. This error indicates that the system requires specific date information related to the issuance or receipt of the RTL1 notice, which is necessary for processing the return.
Cause:
The error is usually caused by one of the following reasons:
- Missing Date Information: The required fields for the issued or received date of the RTL1 notice are not filled in the relevant transaction or document.
- Incorrect Configuration: There may be configuration issues in the system that prevent the proper handling of RTL notices.
- Data Entry Errors: Users may have overlooked entering the necessary date information when creating or processing the RTL1 notice.
Solution:
To resolve the error, you can take the following steps:
Check Required Fields: Ensure that the fields for the issued and received dates are filled in the RTL1 notice. You can do this by navigating to the relevant transaction where the error occurred and checking the input fields.
Enter Dates: If the fields are empty, enter the appropriate dates. The issued date typically refers to when the notice was created, while the received date refers to when the goods were received back from the vendor.
Review Configuration: If the issue persists, review the configuration settings related to RTL notices in your SAP system. Ensure that all necessary settings are correctly configured to handle RTL processes.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling RTL notices and the required fields.
User Training: If data entry errors are common, consider providing additional training to users on how to properly enter and manage RTL notices in the system.
Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to resolve the error message 5G137 and ensure that the RTL1 notice is processed correctly in your SAP system.
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