How To Fix 5G131 - Failure during import of payroll results

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 131

• Message text: Failure during import of payroll results

What causes this issue?

You have attempted to import payroll results for your application.
During this procedure, an error has occured and no import is possible.
System Response
The R/3 system will not allow you to import this payroll data as this
data connot be read correctly.
What to do
You should check your payroll results for the employee in question. If
you cannot identify the cause of the problem, you should contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G131 - Failure during import of payroll results ?

  The SAP error message 5G131, which indicates a "Failure during import of payroll results," typically occurs during the payroll processing phase when the system encounters issues while trying to import payroll results into the database. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or errors in the payroll results data that prevent successful import.
  Configuration Issues: Incorrect configuration settings in the payroll module can lead to import failures.
  Authorization Problems: The user executing the payroll import may not have the necessary authorizations to perform the operation.
  Database Issues: Problems with the database, such as locks or corruption, can hinder the import process.
  Missing or Incorrect Master Data: If the master data (e.g., employee records, wage types) is incomplete or incorrect, it can lead to import failures.
  Technical Errors: Bugs or issues in the SAP system itself can also cause this error.
  
  Solutions:
  
  Check Logs: Review the payroll logs (transaction PC00_MXX_CALC) for detailed error messages that can provide insights into what went wrong.
  Validate Data: Ensure that all payroll results data is accurate and complete. Check for any inconsistencies or missing entries.
  Review Configuration: Verify that the payroll configuration settings are correct and align with the organization's requirements.
  User Authorizations: Ensure that the user has the necessary authorizations to perform payroll imports. This can be checked in transaction SU53 or by consulting with your security team.
  Database Health: Check the database for any locks or issues. You may need to consult with your database administrator to resolve any underlying database problems.
  Master Data Check: Ensure that all relevant master data is complete and accurate. This includes employee records, wage types, and any other related data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Testing in a Sandbox: If possible, replicate the issue in a test environment to identify the root cause without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll processing) and PC00_MXX_IMP (for importing payroll results).
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Documentation: Refer to SAP documentation for detailed guidance on payroll processing and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.