How To Fix 5G130 - The reference number does not match the EE's National Insurance No &.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 130

• Message text: The reference number does not match the EE's National Insurance No &.

What causes this issue?

In the new <LS>Child Support Agency Deduction Earnings</> Orders, valid
from March 2003, the reference number must be either of the following:
The nine digit Employee's National Insurance number, as given in
<LS>Personal Data</> infotype (0002).
&NOTE&
In most cases, the National Insurance Number is the reference number in
the court order.
In case of Sapphire Case Number type one, the reference number starts
with letters <ZH>NST</>. This is followed by a number between one and
seven, to identify which <LS>Child Support Agency Centre</> owns the
case. This number is suffixed by the National Insurance number. For
example, <ZH>NST/1/JA000000A</>.
In case of Sapphire Case Number type two (payment reference number),
eference number starts with letters <ZH>NST</>. This is followed by the
digits 99. This number is suffixed by a 10 digit number. For example,
<ZH>NST 99-0000000001</>.
In case of Sapphire Case Number type three, the reference number is a 12
digit number that starts with letters <ZH>NST</>. This is followed by
digits <ZH>32</>, and then by <ZH>0</> or <ZH>1</>. For example, <ZH>NST
320000000000</>.
The 10 digit Person Identifier number. For example <ZH>0000000000</>.
&NOTE&
Note that the pre 2003 and post 2003 schemes differ in the deduction
rules; protected earnings arrears are not carried forward to the next
payroll period with the post 2003 scheme.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G130 - The reference number does not match the EE's National Insurance No &. ?

  The SAP error message 5G130, which states "The reference number does not match the EE's National Insurance No," typically occurs in the context of payroll processing or when dealing with employee records in the SAP system. This error indicates that there is a mismatch between the reference number being used and the employee's National Insurance Number (NIN) in the system.
  Cause:
  
  Data Entry Error: The reference number or National Insurance Number may have been entered incorrectly, either by the user or during data migration.
  System Configuration: There may be issues with how the system is configured to handle National Insurance Numbers and reference numbers.
  Employee Record Issues: The employee's record may not be properly set up, or the National Insurance Number may not be correctly linked to the employee's profile.
  Updates or Changes: If there have been recent changes to employee data or system updates, this could lead to discrepancies.
  
  Solution:
  
  Verify Data: Check the reference number and the National Insurance Number for accuracy. Ensure that both are entered correctly without any typographical errors.
  Update Employee Records: If the National Insurance Number is incorrect in the employee's record, update it to reflect the correct number.
  Check Configuration: Review the system configuration related to payroll and employee records to ensure that it is set up correctly to handle National Insurance Numbers.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error.
  Contact Support: If the issue persists after verifying the data and configuration, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  National Insurance Number: This is a unique number assigned to individuals in the UK for the purpose of tracking their contributions to the National Insurance system, which funds various social security benefits.
  SAP Payroll Processing: Understanding how SAP handles payroll and employee data can help in troubleshooting issues like this one.
  Error Logs: Check SAP error logs for additional details that may provide more context about the error.
  User Training: Ensure that users entering data into the system are trained on the importance of accuracy, especially for critical fields like National Insurance Numbers.
  
  By following these steps, you should be able to resolve the error and ensure that employee records are accurate and compliant with payroll requirements.